UNMATCHED CERTIFIED MANAGEMENT SYSTEM
STS has designed a unique Quality Management System to ensure client satisfaction through detailed and challenging internal processes.
STS COMMITMENT AND EFFORTS TO MAINTAIN IMPARTIALITY, INDEPENDENCE, AND CONFIDENTIALITY
"STS has emerged as the leader in quality inspections and audits in the solar industry. Our true commitment to impartiality is the essence of our business and the minimum our clients should expect. Our reputation and success have been obtained through a hard stance that guarantee a sustainable way of working translated everyday in our work decisions." - Alexandre Minuzzo - President
As an organization committed to acting with fairness, independence and without bias, STS is committed to:
- Provide satisfactory services to customers objectively, fairly, accurately;
- Publish and update as needed the “impartiality and independence control procedures” to ensure that its control methods are kept adapted to its activity’s challenges
- Serve all customers with the same quality of work and service standards.
Moreover, STS employees are not authorized to engage in product development within the scope of the inspection products
As a third party, STS adheres to a fair position and aims to provide satisfactory services to clients objectively, fairly, accurately and in a timely manner in accordance with the laws, regulations and contractual agreements.
STS has established a "Confidentiality Control Procedure" to implement strict protection and measures for clients’ confidentiality of information and ownership, and to safeguard their legitimate rights.